劍橋商務英語BEC口試全真試題

劍橋商務英語BEC口試全真試題精選

　　Phase II CARD

　　A: WHAT IS IMPORTANT WHEN

　　Planning a presentation

　　Finding out about the audience?

　　Researching the topic

　　B: WHAT IS IMPORTANT WHEN…??

　　Aiming to improve customer service

　　Staff training?

　　Customer satisfaction

　　C: WHAT IS IMPORTANT WHEN …?

　　Managing a project?

　　Encouraging teamwork?

　　Keeping to schedule Phase III Card

　　Programme for New Staff

　　The manufacturing company you work for would like to introduce a full programme of training for new staff.?

　　You have been asked to help prepare the programme.?

　　Discuss the situation together, and decide:

　　What should be covered by the training programme?

　　How else new staff can be helped to settle into their jobs as quickly as possible

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